Frequently Asked Question

Help Center - Everything You Need To Know (we hope)

Understand AXiS Drum Pedals

What is the difference between a Longboard Shortboard or Wideboard AXiS Pedal

What is the difference between a direct-drive pedal and a traditional chain- or strap-drive pedal?

What is the Difference between the A, X, and A21 CAM?

Can I Change or Cancel My Order After it has been place

Will AXiS drum pedals fit my bass drum

Are AXiS Beaters compatible with other drum pedals

Will AXiS Pedals work with electronic drum sets

Product Information

Can I exchange my current AXiS pedals for a newer model?

Which AXiS driveshaft should I purchase?

Can I convert two AXiS single pedals into a double pedal?

Does AXiS make left-handed pedals?

Are all AXiS parts and accessories available in black

Where are AXiS Drum Pedals made

Does AXiS make cymbal stands, hi-hat stands, or stand accessories?

Are AXiS driveshafts available in black

Shipping & Return Information

Does AXiS ship internationally?

Which shipping options are available when ordering?

How Much Does Shipping Cost?

Will I Receive Tracking Information?

Can I Expedite My Shipping?

Why are your ship times longer than average?

How do I submit a warranty claim for an AXiS product or part?

Does AXiS provide a warranty for their products